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FAQ
Thank you for visiting us. Here are some FAQ to help you with your orders. This is a WIP, if you have other ques please let us know. If you need to contact us, please message us via Facebook

Is AHA a company, shelter or charity? Answer: AHA is a company and the business has enabled us to do our rescue work. We focus on pallaitive care because this is a area that has less attention. We also promote adoption and work with various shelters and rescue group. Here is more info about us, and what we do.

How to pay? Answer: We have multipls payment options, please see options here.

I tried to order but got a "Your cart is empty." message Answer: pls see answer here

Ordering and delivery
What happens after i place an order? Answer: when you order has been processed, you will receive a receipt by e mail When the order has been prepared for delivery, you will get a e mail and SMS to inform you of the delivery date and time.

How fast do you deliver? Answer: pls see our delivery policy

Can you repack? Yes, please see info here.

Sponsoring food
I am sponsoring food so do i need to key in my address? Answer: you can key in NA or your address. The food is marked for the respective rescue groups so it will be delivered to them.

I am sponsoring food. Will it be sent to me instead? Answer: The food is marked for the respective rescue groups so it will be delivered to them.

Delivery policy:

Address:
102F Pasir Panjang Road
#04-03 Citilink Warehouse
Singapore 118530
Tel: +65-81272723
Website: www.ahasg.com
Facebook: Animal Human Alliance
E mail: pets@ahasg.com

Opening hours:

Mon to Fri: 10 am to 6pm
By appointment only.
We are on flexi work system

FAQ